Med spa: booking website and chatbot

The problem

Enquiries arrive by DM and phone, and many wait hours for a reply.

The proposed solution

A treatment-led website with a chatbot that answers questions and hands off bookings.

Deliverables

• Website
• Chatbot flow
• Booking handoff

Customer journey

Ad → treatment page → chat → booking

This is a concept project created to show our approach. It is not a client project and does not show real results.